Sales Policy
Effective Date: January 17, 2025
Thank you for choosing Sparkle Essencee. We strive to provide a seamless shopping experience for all our customers. Below are the terms and conditions that govern the sale of products on our website sparkleessencee.com.
1. Product Availability
All products listed on Sparkle Essencee are subject to availability. In the event an item is out of stock, we will notify you as soon as possible. We reserve the right to limit the quantity of products purchased, and we may refuse or cancel orders at our discretion if we believe the order violates our sales policy or if a product is unavailable.
2. Pricing and Payment
- Pricing: All prices listed on our website are in U.S. Dollars (USD) and may be subject to change without prior notice. Prices may include taxes, depending on your location, but this will be specified at checkout.
- Payment Methods: We accept various payment methods, including but not limited to credit cards, debit cards, PayPal, and other approved payment gateways. By submitting an order, you authorize us to charge your selected payment method for the total purchase price.
- Sales Tax: Sales tax is applicable based on your shipping address, and it will be added at checkout.
3. Order Confirmation
Once you place an order, you will receive an order confirmation email with the details of your purchase. This confirmation does not indicate that your order has been accepted or shipped. Acceptance of your order will occur when your order is processed and shipped, at which point a shipping confirmation will be sent.
4. Order Shipping
- Shipping Options: We offer various shipping options, including standard and expedited shipping. The available shipping options and their respective costs will be displayed during checkout.
- Processing Time: Orders are processed within 1-2 business days from the time of purchase, excluding holidays and weekends. Once shipped, delivery times will depend on the shipping method chosen.
- International Orders: We currently only ship within the United States. For international orders, please contact our customer service team to inquire about availability.
5. Sales and Promotions
- Discounts and Promotions: From time to time, we may offer discounts, sales, or promotions on products. Promotions are subject to change, and we reserve the right to limit the availability of promotional offers.
- Coupon Codes: If you have a coupon or promo code, please enter it at checkout. Only one coupon or promo code can be applied per order unless otherwise specified.
6. Returns and Refunds
- Return Policy: We offer a 30-day return window for eligible items, as outlined in our Refund and Return Policy.
- Refunds: Refunds will be issued to the original payment method once we receive the returned items and verify they are in their original condition.
7. Order Cancellations
If you wish to cancel your order, please contact us immediately. We are only able to cancel orders that have not yet been processed or shipped. Once the order has been shipped, it cannot be canceled, and you will need to follow the return process.
8. Customer Support
For any inquiries or issues related to your order, please contact our customer service team:
- Email: info@sparkleessencee.com
- Phone: 828-692-3267
- Website: sparkleessencee.com
9. Limitations and Liability
To the fullest extent permitted by law, Sparkle Essencee is not responsible for any damages, losses, or costs arising from the use of our products or website. We do not guarantee the accuracy of product descriptions or availability, and we reserve the right to update the website and product listings as necessary.
10. Changes to Sales Policy
We reserve the right to update or modify this Sales Policy at any time. Changes will be posted on this page with an updated “Effective Date.” Please review this policy periodically for any updates.
Let me know if you need any adjustments or if you’d like to add more specific details to this policy!