Shipment Policy
Effective Date: January 17, 2025

Thank you for shopping with Sparkle Essencee. We are committed to delivering your order in a timely manner. Please read our shipment policy to understand how we handle the shipping process.

1. Shipping Methods

We offer a variety of shipping options to meet your needs. At checkout, you can choose from the following shipping methods:

  • Standard Shipping – Delivery in 5-7 business days (depending on location).
  • Expedited Shipping – Delivery within 2-3 business days (available for most locations).
  • Overnight Shipping – Next-day delivery for orders placed before 12 PM (local time).

Shipping options may vary based on your location and the size of your order.

2. Shipping Fees

Shipping costs are calculated based on the weight of your order and the destination. The total shipping cost will be displayed during checkout before you complete your order.

  • Free Shipping may be available for orders over a certain amount. Please check our website for any ongoing promotions or minimum purchase requirements.

3. Order Processing Time

  • Orders are processed within 1-2 business days from the time they are placed. Please note that this does not include weekends or holidays.
  • If there is a delay in processing due to inventory issues or other reasons, you will be notified promptly.

4. Shipping Times

Once your order is shipped, delivery times will depend on the shipping method chosen and your location:

  • Standard Shipping typically takes 5-7 business days.
  • Expedited Shipping typically takes 2-3 business days.
  • Overnight Shipping delivers the next business day (for orders placed before 12 PM local time).

Please note that delivery times are estimates and may vary due to unforeseen circumstances, including weather delays, shipping carrier delays, or incorrect address details.

5. International Shipping

Currently, we only offer shipping within the United States. For international shipping inquiries, please contact our customer service team for assistance.

6. Order Tracking

Once your order has been shipped, you will receive a shipping confirmation email with tracking information. You can use the tracking number to monitor the status of your delivery on the carrier’s website.

7. Address Accuracy

It is important to provide accurate shipping information. Please double-check your shipping address before completing your order to avoid delays or misdeliveries. Sparkle Essencee is not responsible for orders that are delayed or lost due to incorrect or incomplete addresses provided at checkout.

8. Lost or Damaged Packages

In the rare event that your package is lost or damaged during transit:

  • Lost Packages: If your package is lost during shipping, please contact our customer service team within 14 days of the expected delivery date. We will work with the carrier to resolve the issue.
  • Damaged Packages: If your package arrives damaged, please contact us immediately. We may ask for photos of the damage to process a claim with the carrier.

9. Delivery Issues

If there are any issues with the delivery (e.g., delays, lost packages, incorrect address), please contact us as soon as possible. We will do our best to assist you and resolve the situation.

10. Customer Service Contact

If you have any questions regarding your shipment or need assistance with an order, please contact our customer service team: