Terms and Conditions
Effective Date: January 17, 2025

These Terms and Conditions govern your use of the Sparkle Essencee website, sparkleessencee.com, and any services or products provided by us. By accessing or using our website, you agree to comply with these terms. If you do not agree with any part of these terms, please refrain from using our website.

1. Use of the Website

  • Eligibility: You must be at least 18 years old or have the consent of a parent or legal guardian to use this website. By using the website, you represent that you meet these requirements.
  • Account Creation: To make a purchase, you may need to create an account with us. You are responsible for maintaining the confidentiality of your account and password and for all activities that occur under your account.
  • Website Use: You agree to use the website only for lawful purposes and in accordance with our policies. You are prohibited from using the website for any illegal activities or in any way that could damage, disable, or overburden the website’s performance.

2. Products and Services

  • Product Availability: While we strive to provide accurate product availability information, we cannot guarantee that all products will be in stock at all times. Products are available for sale only as long as they are in stock.
  • Product Descriptions: We attempt to be as accurate as possible in our product descriptions. However, we do not warrant that product descriptions, pricing, or any other content on the website is accurate, complete, or error-free.
  • Pricing: All prices on our website are listed in U.S. Dollars (USD) and are subject to change without notice. We reserve the right to adjust prices, promotions, and offers at our discretion.

3. Orders and Payment

  • Order Acceptance: Your order will be considered accepted once you receive an order confirmation email. However, we reserve the right to refuse or cancel any order at our discretion, especially if there are issues with payment or inventory.
  • Payment Methods: We accept various payment methods, including credit cards, debit cards, PayPal, and other payment gateways. By submitting an order, you authorize us to charge your chosen payment method for the total purchase price.
  • Billing Information: You are responsible for providing accurate billing information. If there is an issue with processing your payment, we may contact you for clarification or additional information.

4. Shipping and Delivery

  • Shipping Methods: We offer various shipping methods, including standard and expedited shipping. Shipping costs will be calculated during checkout based on your location and the shipping method selected.
  • Delivery Times: We strive to process and ship all orders within 1-2 business days. Delivery times vary depending on the shipping method chosen and your location.
  • International Shipping: We currently only ship within the United States. For international shipping inquiries, please contact us directly.

5. Returns and Refunds

  • Return Policy: Returns are accepted within 30 days of purchase, provided the items are in their original, unused condition. Please refer to our Refund and Return Policy for more details on how to initiate a return.
  • Refund Processing: Refunds will be issued to the original payment method once the return is processed and the item is confirmed to be in resalable condition.

6. User Content

  • Content You Provide: By submitting any content, such as product reviews, comments, or feedback, to the website, you grant Sparkle Essencee a non-exclusive, royalty-free, perpetual, and worldwide license to use, modify, publish, or distribute that content for any purpose related to our business.
  • Prohibited Content: You are prohibited from submitting content that is unlawful, defamatory, abusive, or infringes on the rights of others. We reserve the right to remove any content that violates these terms.

7. Privacy Policy

Your privacy is important to us. Please review our Privacy Policy to understand how we collect, use, and protect your personal information.

8. Limitation of Liability

To the fullest extent permitted by law, Sparkle Essencee will not be liable for any indirect, incidental, special, or consequential damages arising from the use of the website or products purchased through the website. This includes but is not limited to damages for loss of profits, data, or business interruptions.

9. Indemnification

You agree to indemnify and hold Sparkle Essencee, its affiliates, employees, and contractors harmless from any claims, liabilities, damages, and expenses arising out of your use of the website, your violation of these Terms and Conditions, or your violation of any rights of others.

10. Modifications to the Terms and Conditions

We reserve the right to modify or update these Terms and Conditions at any time. Any changes will be posted on this page, and the “Effective Date” will be updated. We encourage you to review this page periodically for updates.

11. Governing Law

These Terms and Conditions are governed by the laws of the United States and the state of North Carolina, without regard to its conflict of law principles. Any disputes arising from these Terms and Conditions will be resolved in the appropriate courts located in Hendersonville, North Carolina.

12. Contact Us

If you have any questions regarding these Terms and Conditions, please contact us: